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Dubai · UAE Free Zone

Dubai Outsource City

Your Gateway to Global Outsourcing Excellence

Established2003
CompaniesOver 200 companies
Area2.2 million square feet
LocationDubai
Official website

Zone at a glance

Cost efficiency
Setup speed
Flexibility

Relative rating across UAE free zones, scored out of five.

Overview

About Dubai Outsource City

Dubai Outsource City is a specialized free zone dedicated to outsourcing and business process services, providing a strategic hub for companies looking to establish their regional operations in the Middle East. The free zone offers comprehensive infrastructure and services tailored for IT, finance, HR, and customer service outsourcing businesses.

Governing Authority:Dubai Development Authority (DDA)

Location & Connectivity

Nearest Airport

Al Maktoum International Airport

15 km away

Address

Dubai Outsource City, Dubai Investment Park, Dubai, UAE

Total Area

2.2 million square feet

Nearby Landmarks

Dubai Investment ParkIbn Battuta MallDiscovery GardensDubai MarinaJebel Ali Port

Interested in setting up in Dubai Outsource City?

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Sectors

Key Industries

Information Technology Services
Business Process Outsourcing
Customer Service Centers
Financial Services
Human Resources Services

Ideal For

IT CompaniesCall CentersBPO ServicesSoftware DevelopmentDigital AgenciesConsulting Firms

Licensing

License Types & Costs

Service License

For companies providing outsourcing and business process services

Starting from
18,000AED

Activities Allowed

IT services, customer support, data processing, consulting services

Trading License

For companies engaged in trading of IT equipment and software

Starting from
22,000AED

Activities Allowed

Import/export of IT equipment, software trading, technology solutions

Processing Time

5-7 working days

Annual Renewal

Starting from AED 12,000

Validity

1 year, renewable

Need help choosing the right license type?

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Residency

Visa Information

Available for shareholders, employees, and dependents of licensed companies

2 visas

Flexi Desk

4-6 visas

Private Office

8+ visas

Custom Office

Investor VisaEmployee VisaDependent VisaDomestic Helper Visa
Processing:7-10 working days
Golden Visa Eligible

Investment

Estimated Costs

License Fee
From 18,000 AED
Visa (per person)
~4,500 AED
Office Space
From 12,000 AED/year
Estimated First Year Total
From 34,500 AED
Approximate, starting estimate

Costs vary based on office type, number of activities, and visa requirements. Additional fees may apply for specific services.

Want a detailed cost breakdown for your business?

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Assessment

Pros & Cons

Advantages

  • Specialized infrastructure for outsourcing businesses
  • Strategic location with excellent connectivity
  • 100% foreign ownership permitted
  • Tax-free environment with full profit repatriation
  • Modern IT infrastructure and telecommunications
  • Dedicated support for BPO and IT companies
  • Proximity to Dubai Investment Park and key business areas
  • Flexible office solutions for different business sizes

Considerations

  • Limited to specific industry sectors
  • Higher setup costs compared to some mainland options
  • Restricted trading activities within UAE market
  • Ongoing compliance requirements and renewal fees

Questions

Frequently Asked Questions

Advantages

Why Choose Dubai Outsource City?

100% foreign ownership with no local sponsor required
Zero corporate tax on qualifying income
Full repatriation of capital and profits
No currency or exchange restrictions
World-class infrastructure and connectivity
Streamlined business registration process

Best For

  • IT Services
  • BPO Companies
  • Software Development
  • Customer Service Centers
  • Digital Agencies

Not Ideal For

  • Manufacturing
  • Retail Trading
  • Heavy Industry
  • Food & Beverage
  • Construction

Last reviewed: December 2025. Figures are indicative and confirmed in a tailored quote.

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