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Privacy Policy
Last updated: January 2025
1. Introduction
AURNÉ Private Advisory ("AURNÉ", "we", "our", "us") is committed to protecting the privacy, confidentiality, and security of personal and corporate information entrusted to us.
This Privacy Policy explains:
- What information we collect
- How we use, store, and protect it
- Your rights regarding your information
This Policy is drafted in accordance with:
- UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL)
- Executive Regulations of the PDPL
- Applicable regulatory requirements for Corporate Service Providers (CSP), Accounting, Tax, and Business Advisory firms in the UAE
By using our website, contacting us, or engaging our services, you agree to the practices described in this Privacy Policy.
2. Definitions
"Personal Data" means any information relating to an identified or identifiable natural person.
"Processing" means any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
"Client" means any individual or entity using AURNÉ's services.
"Regulations" refers to UAE federal laws, free zone rules, and compliance obligations (AML, ESR, UBO, CT, VAT, etc.).
3. Information We Collect
We collect information necessary to provide our corporate, accounting, tax, compliance, and structuring services.
3.1 Personal Information
- Full name
- Passport, Emirates ID, residency information
- Contact details (email, phone, address)
- Information required for KYC/KYB verification
- Signatures, authorization documents
3.2 Corporate Information
- Trade license and incorporation documents
- Shareholder and UBO details
- Corporate structure charts
- Financial statements and bookkeeping records
- Contracts, agreements, resolutions
3.3 Compliance & Regulatory Information
Collected as required by law, including:
- AML/KYC documentation
- UBO identification
- ESR-related submissions
- Board or shareholder documents
3.4 Website & Technical Data
- IP address
- Device information
- Cookies and analytics data
- Website interaction details
We do not intentionally collect data from minors.
4. How We Use Your Information
We use personal and corporate data strictly for lawful, legitimate purposes, including:
4.1 Service Delivery
- Company formation, structuring, and registration
- Accounting, bookkeeping, VAT, and corporate tax services
- Compliance filings and regulatory submissions
- Advisory and administrative support
4.2 Legal & Regulatory Obligations
- KYC, AML, CTF compliance
- ESR, UBO, and tax reporting
- Record-keeping obligations under UAE law
- Responding to lawful requests from authorities
4.3 Operational Purposes
- Client communication and engagement
- Billing and invoicing
- Internal quality control and auditing
- IT improvements and website optimization
4.4 No Unlawful or Unauthorised Use
We do not:
- Sell, rent, or trade personal data
- Use your information for marketing without consent
- Provide investment advisory or asset management services
5. Legal Basis for Processing
We process your data under the following lawful bases:
- Performance of a contract (service engagement)
- Compliance with legal obligations (AML/KYC/Tax/ESR/UBO)
- Legitimate business interest (service delivery, risk management)
- Consent (where applicable)
6. Sharing and Disclosure of Information
We may share your information with:
6.1 Government Authorities
- Ministry of Economy
- Federal Tax Authority (FTA)
- Ministry of Finance (MOF)
- UAE Free Zone Authorities (e.g., DMCC, IFZA, Meydan, RAKEZ, SHAMS)
- Banks for account opening support
- Law enforcement when required by law
6.2 Service Providers
Trusted third parties assisting us in:
- Compliance checks
- IT hosting and cybersecurity
- Accounting systems and software
- Document processing
6.3 Professional Advisors
- Legal consultants
- Auditors
- Tax advisors
We ensure all third parties maintain confidentiality and data protection standards.
7. International Data Transfers
Where cross-border data transfers are required (e.g., intercompany matters, international clients), such transfers are conducted in compliance with:
- UAE PDPL transfer rules
- Adequate safeguards (contracts, encryption, restricted access)
We only transfer data when necessary and lawful.
8. Data Security
We employ strict technical and organizational measures to protect personal data, including:
- Encrypted storage
- Access controls and authentication
- Secure cloud infrastructure
- Regular auditing and monitoring
- Compliance with UAE cybersecurity requirements
Despite this, no method of transmission is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain information only for as long as necessary and in accordance with:
- Statutory retention periods
- AML/CTF regulations
- Corporate and tax compliance laws
Typically, data is retained for 5–8 years, unless law requires otherwise.
After the retention period, data is securely destroyed.
10. Your Rights Under UAE Law
Depending on applicable regulations, you may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of data (where legally permissible)
- Restriction of processing
- Copy/portability of data (if applicable)
- Withdrawal of consent (if processing is based on consent)
We must comply unless restricted by legal or regulatory obligations (e.g., AML retention rules).
11. GDPR Compliance (For EEA & UK Residents)
If you are located in the European Economic Area (EEA) or United Kingdom, the EU General Data Protection Regulation (GDPR) and UK GDPR apply to our processing of your personal data.
11.1 Data Controller
AURNE PRIVATE ADVISORY L.L.C-FZ is the data controller for personal data processed under this Privacy Policy.
11.2 Your GDPR Rights
Under GDPR, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (subject to legal obligations)
- Right to Restriction: Request limitation of processing in certain circumstances
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent where processing is consent-based
- Right Not to be Subject to Automated Decision-Making: Including profiling
11.3 Legal Basis for Processing (GDPR)
We process your data based on:
- Consent: Where you have provided explicit consent
- Contract: To perform our contractual obligations
- Legal Obligations: To comply with UAE and international laws (AML, tax, etc.)
- Legitimate Interests: For business operations, security, and service improvement
11.4 International Transfers (GDPR)
When transferring personal data outside the EEA/UK, we use appropriate safeguards including:
- Standard Contractual Clauses (SCCs)
- Encryption and access controls
- Other approved transfer mechanisms under GDPR
11.5 Exercising Your GDPR Rights
To exercise any of your GDPR rights, please contact us at contact@aurne.org with:
- Your request details
- Identity verification information
- Specific data concerned
We will respond within statutory timelines (typically 30 days under GDPR).
11.6 Right to Complain
You have the right to lodge a complaint with a supervisory authority in your country. We encourage you to contact us first to resolve any concerns.
11.7 Data Protection Officer
For GDPR-related inquiries, contact our Data Protection Officer at contact@aurne.org.
12. Cookies and Tracking
We use cookies for functionality and analytics. For detailed information about our cookie usage, please see our Cookie Policy.
Users may modify browser settings to limit or manage cookies.
13. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for:
- Their privacy practices
- Their content
- Their compliance standards
14. Changes to This Policy
We may update this Privacy Policy periodically to reflect:
- Regulatory changes
- Service scope updates
- Internal policy improvements
Updates will be posted on our website with an updated "Last Updated" date.
15. Contact Information
For privacy-related inquiries or requests, contact us at:
AURNÉ Private Advisory
Email: contact@aurne.org
Phone: +971 56 497 5840 (WhatsApp)
Phone: +971 56 615 8490 (WhatsApp)
Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.